Word gallery
0/154 known154 words
fall short of expectations phrase
be worse than expected · instead of was bad
Unfortunately, the service fell far short of my expectations.
T1 Letters: complaints
unacceptable adj
too poor to be allowed · instead of very bad
The level of noise after midnight is simply unacceptable.
T1 Letters: complaints
defective adj
not working correctly because of a fault · instead of broken
The kettle was defective on arrival.
T1 Letters: complaints
rectify verb
put something right · instead of fix
I trust you will rectify this situation promptly.
T1 Letters: complaints
compensation noun
money paid for loss or inconvenience · instead of money back
I believe I am entitled to compensation for the delay.
T1 Letters: complaints
inconvenience noun
trouble or difficulty caused · instead of problem
This caused me considerable inconvenience.
T1 Letters: complaints
take the matter further phrase
escalate a complaint · instead of complain more
Otherwise, I will have no choice but to take the matter further.
T1 Letters: complaints
persistent adj
continuing for a long time · instead of always
The persistent noise from the building site has made sleep impossible.
T1 Letters: complaints
dissatisfied adj
not pleased · instead of unhappy
I was deeply dissatisfied with the way my complaint was handled.
T1 Letters: complaints
at my own expense phrase
paying the cost myself · instead of with my money
I had to book a taxi at my own expense.
T1 Letters: complaints
in a state of disrepair phrase
in bad condition · instead of broken down
The playground has been in a state of disrepair for months.
T1 Letters: complaints
dismissive adj
treating something as unimportant · instead of rude
The receptionist was dismissive when I raised the issue.
T1 Letters: complaints
at your earliest convenience phrase
as soon as you can · instead of quickly
I would be grateful if you could reply at your earliest convenience.
T1 Letters: requests & polite phrases
do not hesitate to contact me phrase
please contact me · instead of call me
Should you need anything else, please do not hesitate to contact me.
T1 Letters: requests & polite phrases
enquire verb
ask for information (formal) · instead of ask
I am writing to enquire about the evening course.
T1 Letters: requests & polite phrases
enclose verb
put in with a letter · instead of add
I have enclosed a copy of my receipt.
T1 Letters: requests & polite phrases
arrange verb
organise something · instead of do
Could you arrange for an engineer to visit next week?
T1 Letters: requests & polite phrases
accommodate verb
provide for a need · instead of help with
I hope you will be able to accommodate this request.
T1 Letters: requests & polite phrases
a day's leave noun phrase
one day off work · instead of a leave
Would it be possible to take a day's leave on Friday?
T1 Letters: requests & polite phrases
kindly adv
politely (formal request) · instead of nicely
My neighbour has kindly agreed to collect my post.
T1 Letters: requests & polite phrases
confirm verb
say that something is definite · instead of tell
Please could you confirm the date in writing?
T1 Letters: requests & polite phrases
provisional adj
temporary, may change · instead of temporary
I have made a provisional booking for 12 May.
T1 Letters: requests & polite phrases
prior to prep
before (formal) · instead of before
Please inform me of any costs prior to the visit.
T1 Letters: requests & polite phrases
regarding prep
about (formal) · instead of about
I am writing regarding my recent stay at your hotel.
T1 Letters: requests & polite phrases
catch up phr verb
talk about recent news · instead of talk
It would be great to catch up over coffee.
T1 Letters: informal & friendly
it's been ages phrase
it's been a long time · instead of long time
It's been ages since we last spoke!
T1 Letters: informal & friendly
can't wait to phrase
very excited to · instead of want to
I can't wait to see your new flat.
T1 Letters: informal & friendly
drop by phr verb
visit briefly · instead of come
Feel free to drop by whenever you're in town.
T1 Letters: informal & friendly
give me a shout phrase
contact me · instead of tell me
Give me a shout if you need any help with the move.
T1 Letters: informal & friendly
a real lifesaver phrase
very helpful · instead of very good
Your advice about the visa was a real lifesaver.
T1 Letters: informal & friendly
thrilled adj
very happy and excited · instead of happy
I was thrilled to hear about your promotion.
T1 Letters: informal & friendly
make it phrase
be able to attend · instead of come
I'm so sorry I won't be able to make it on Saturday.
T1 Letters: informal & friendly
fill you in phr verb
give you the details · instead of tell you
I'll fill you in on everything when we meet.
T1 Letters: informal & friendly
take care phrase
friendly closing · instead of bye
Take care, and say hi to your family for me.
T1 Letters: informal & friendly
furthermore linker
in addition (formal) · instead of also
Furthermore, public transport reduces pollution.
T1 + T2 Linking & cohesion
consequently linker
as a result · instead of so
Rents have soared; consequently, many families have moved out.
T1 + T2 Linking & cohesion
nevertheless linker
despite this · instead of but
The course was expensive. Nevertheless, it was worth every penny.
T1 + T2 Linking & cohesion
in addition to prep
as well as (+ noun / -ing) · instead of and
In addition to saving money, cycling improves fitness.
T1 + T2 Linking & cohesion
for instance linker
for example · instead of like
Some countries, for instance Norway, have very low crime rates.
T1 + T2 Linking & cohesion
by contrast linker
showing a difference · instead of but
City life is fast-paced. By contrast, rural life is slower.
T1 + T2 Linking & cohesion
as a result linker
therefore · instead of so
As a result, traffic has fallen by 20%.
T1 + T2 Linking & cohesion
in light of prep
considering · instead of because of
In light of these problems, I would like a refund.
T1 + T2 Linking & cohesion
to sum up linker
to conclude · instead of in the end
To sum up, the advantages clearly outweigh the drawbacks.
T1 + T2 Linking & cohesion
that is to say linker
in other words · instead of I mean
Governments must act, that is to say, they must fund new schemes.
T1 + T2 Linking & cohesion
with regard to prep
concerning · instead of about
With regard to the cost, I believe it is too high.
T1 + T2 Linking & cohesion
similarly linker
in the same way · instead of also
Similarly, older people benefit from online services.
T1 + T2 Linking & cohesion
outweigh verb
be greater than · instead of are more than
I believe the benefits far outweigh the drawbacks.
T2 Opinion & argument
a double-edged sword phrase
something with good and bad effects · instead of good and bad
Social media is a double-edged sword.
T2 Opinion & argument
I am firmly convinced that phrase
I strongly believe that · instead of I think
I am firmly convinced that education should be free.
T2 Opinion & argument
to a certain extent phrase
partly · instead of a bit
To a certain extent, I agree with this view.
T2 Opinion & argument
pose a threat to phrase
be dangerous to · instead of is bad for
Plastic waste poses a serious threat to marine life.
T2 Opinion & argument
play a pivotal role in phrase
be very important for · instead of are important
Teachers play a pivotal role in shaping young minds.
T2 Opinion & argument
detrimental adj
harmful · instead of bad
Excessive screen time is detrimental to children's health.
T2 Opinion & argument
beneficial adj
helpful, good for · instead of good
Regular exercise is highly beneficial for mental health.
T2 Opinion & argument
a compelling argument noun phrase
a convincing reason · instead of good reason
There is a compelling argument for banning junk-food adverts.
T2 Opinion & argument
undeniably adv
certainly · instead of really
Technology has undeniably made life more convenient.
T2 Opinion & argument
inevitable adj
certain to happen · instead of sure
Some job losses are inevitable as automation spreads.
T2 Opinion & argument
take into account phrase
consider · instead of think about
Governments must take into account the needs of the elderly.
T2 Opinion & argument
curriculum noun
subjects taught in a school · instead of subjects
Financial literacy should be part of the national curriculum.
T2 Education
rote learning noun
memorising without understanding · instead of memorising
Exams often encourage rote learning.
T2 Education
critical thinking noun
analysing ideas carefully · instead of thinking
University develops students' critical thinking skills.
T2 Education
tertiary education noun
university / college level · instead of university
Access to tertiary education has widened.
T2 Education
vocational training noun
practical job training · instead of job courses
Vocational training prepares young people for skilled trades.
T2 Education
academic performance noun
results at school · instead of grades
Sleep has a direct impact on academic performance.
T2 Education
lifelong learning noun
learning throughout life · instead of always learning
Online courses promote lifelong learning.
T2 Education
acquire verb
gain (skills / knowledge) · instead of get
Children acquire languages more easily than adults.
T2 Education
tuition fees noun
money paid for study · instead of fees
High tuition fees discourage poorer students.
T2 Education
well-rounded adj
with a wide range of skills · instead of good
Sport and art help produce well-rounded students.
T2 Education
peer pressure noun
influence from people your age · instead of friends' pressure
Peer pressure can lead teenagers into risky behaviour.
T2 Education
discipline noun
control and good behaviour · instead of control
Strict discipline in schools is a controversial issue.
T2 Education
ubiquitous adj
found everywhere · instead of everywhere
Smartphones have become ubiquitous in modern life.
T2 Technology
automation noun
machines doing work · instead of robots
Automation threatens many manufacturing jobs.
T2 Technology
cutting-edge adj
most advanced · instead of new
Hospitals are using cutting-edge technology to diagnose disease.
T2 Technology
screen time noun
time spent on devices · instead of phone time
Parents should limit their children's screen time.
T2 Technology
digital divide noun
gap between people with and without technology · instead of gap
The digital divide leaves many elderly people behind.
T2 Technology
cybercrime noun
crime using the internet · instead of online crime
Cybercrime is rising as more banking moves online.
T2 Technology
revolutionise verb
change completely · instead of change
The internet has revolutionised the way we shop.
T2 Technology
obsolete adj
no longer used · instead of old
Many traditional skills are becoming obsolete.
T2 Technology
reliance on noun
dependence on · instead of using too much
Our growing reliance on technology has drawbacks.
T2 Technology
misinformation noun
false information · instead of fake news
Social media spreads misinformation rapidly.
T2 Technology
privacy concerns noun
worries about personal data · instead of data worries
Privacy concerns have grown with smart devices.
T2 Technology
face-to-face interaction noun
meeting in person · instead of meeting
Technology has reduced face-to-face interaction.
T2 Technology
carbon emissions noun
CO₂ released into the air · instead of pollution
Air travel accounts for a growing share of carbon emissions.
T2 Environment
renewable energy noun
energy from sun, wind, etc. · instead of green power
Governments must invest in renewable energy.
T2 Environment
deforestation noun
cutting down forests · instead of cutting trees
Deforestation is destroying wildlife habitats.
T2 Environment
sustainable adj
able to continue without harm · instead of green
We need more sustainable ways of producing food.
T2 Environment
endangered species noun
animals at risk of extinction · instead of rare animals
Zoos can help protect endangered species.
T2 Environment
landfill noun
place where waste is buried · instead of rubbish site
Most plastic ends up in landfill.
T2 Environment
mitigate verb
reduce the harm of · instead of reduce
Planting trees can mitigate the effects of climate change.
T2 Environment
ecological footprint noun
impact a person has on nature · instead of impact
Eating less meat reduces our ecological footprint.
T2 Environment
irreversible adj
cannot be undone · instead of permanent
Some environmental damage is irreversible.
T2 Environment
biodiversity noun
variety of living things · instead of nature
Pollution is a major threat to biodiversity.
T2 Environment
single-use plastics noun
plastic used once then thrown away · instead of plastic bags
Many countries have banned single-use plastics.
T2 Environment
conserve verb
protect from waste or loss · instead of save
We must conserve water during droughts.
T2 Environment
sedentary lifestyle noun
lifestyle with little movement · instead of lazy life
A sedentary lifestyle increases the risk of heart disease.
T2 Health
obesity noun
being extremely overweight · instead of fatness
Childhood obesity has doubled in a generation.
T2 Health
life expectancy noun
how long people live on average · instead of age
Life expectancy has risen thanks to modern medicine.
T2 Health
preventive measures noun
actions to stop problems · instead of prevention
Governments should focus on preventive measures such as vaccination.
T2 Health
well-being noun
health and happiness · instead of health
Green spaces improve mental well-being.
T2 Health
balanced diet noun
healthy mix of foods · instead of healthy food
Schools should promote a balanced diet.
T2 Health
strain on noun
pressure on · instead of pressure
An ageing population puts a strain on healthcare systems.
T2 Health
burnout noun
exhaustion from overwork · instead of tiredness
Long hours can lead to burnout.
T2 Health
chronic adj
lasting a long time · instead of long
Chronic stress affects sleep and concentration.
T2 Health
access to healthcare noun
ability to get medical care · instead of hospitals
Rural communities often lack access to healthcare.
T2 Health
sugary drinks noun
drinks with much sugar · instead of cola
A tax on sugary drinks could reduce obesity.
T2 Health
physical activity noun
exercise and movement · instead of sport
Children need at least an hour of physical activity a day.
T2 Health
job satisfaction noun
feeling happy with your job · instead of liking job
Job satisfaction matters more than salary for many people.
T1 + T2 Work & economy
work-life balance noun
balance between job and personal life · instead of free time
Remote work can improve work-life balance.
T1 + T2 Work & economy
remuneration noun
payment for work (formal) · instead of salary
The remuneration package includes health insurance.
T1 + T2 Work & economy
flexible working hours noun
choosing when you work · instead of free hours
Flexible working hours help parents.
T1 + T2 Work & economy
unemployment noun
not having a job · instead of no jobs
Youth unemployment remains high in many regions.
T1 + T2 Work & economy
skilled workforce noun
trained workers · instead of good workers
A skilled workforce attracts foreign investment.
T1 + T2 Work & economy
career prospects noun
chances of progress · instead of future
Learning English improves career prospects.
T1 + T2 Work & economy
boost the economy phrase
make the economy stronger · instead of help money
Tourism can boost the local economy.
T1 + T2 Work & economy
entrepreneur noun
person who starts a business · instead of businessman
Young entrepreneurs need access to loans.
T1 + T2 Work & economy
redundant adj
no longer needed (job) · instead of fired
Hundreds of workers were made redundant.
T1 + T2 Work & economy
commute noun/verb
travel to work · instead of travel
A long commute reduces productivity.
T1 + T2 Work & economy
productivity noun
amount of work done · instead of work done
Short breaks can increase productivity.
T1 + T2 Work & economy
congestion noun
heavy traffic · instead of traffic
Congestion costs the economy billions each year.
T1 + T2 Cities, transport & housing
urbanisation noun
people moving to cities · instead of city growth
Rapid urbanisation has created housing shortages.
T1 + T2 Cities, transport & housing
affordable housing noun
homes people can pay for · instead of cheap houses
There is a severe shortage of affordable housing.
T1 + T2 Cities, transport & housing
public transport noun
buses, trains, etc. · instead of buses
Investment in public transport reduces car use.
T1 + T2 Cities, transport & housing
infrastructure noun
roads, bridges, utilities · instead of roads
Rural infrastructure needs urgent investment.
T1 + T2 Cities, transport & housing
overcrowded adj
with too many people · instead of full
Trains are overcrowded at rush hour.
T1 + T2 Cities, transport & housing
green spaces noun
parks and gardens · instead of parks
Green spaces improve quality of life.
T1 + T2 Cities, transport & housing
pedestrianise verb
close a street to cars · instead of close
The council plans to pedestrianise the high street.
T1 + T2 Cities, transport & housing
amenities noun
useful facilities · instead of facilities
The area lacks basic amenities such as shops and clinics.
T1 + T2 Cities, transport & housing
outskirts noun
edge of a city · instead of edge
Many families now live on the outskirts.
T1 + T2 Cities, transport & housing
noise pollution noun
harmful noise · instead of noise
Noise pollution affects sleep and health.
T1 + T2 Cities, transport & housing
cost of living noun
money needed for basics · instead of prices
The cost of living has risen sharply.
T1 + T2 Cities, transport & housing
juvenile delinquency noun
crime by young people · instead of youth crime
Juvenile delinquency is often linked to poverty.
T2 Society, crime & family
deterrent noun
something that discourages · instead of stop
Prison is not always an effective deterrent.
T2 Society, crime & family
rehabilitation noun
helping offenders return to society · instead of helping
Rehabilitation reduces reoffending rates.
T2 Society, crime & family
ageing population noun
more elderly people · instead of old people
An ageing population creates new challenges.
T2 Society, crime & family
nuclear family noun
parents and children only · instead of small family
The nuclear family has replaced the extended family in many countries.
T2 Society, crime & family
role model noun
person others copy · instead of example
Parents are children's first role models.
T2 Society, crime & family
social cohesion noun
people living well together · instead of unity
Community events strengthen social cohesion.
T2 Society, crime & family
inequality noun
unfair differences · instead of unfairness
Income inequality has widened.
T2 Society, crime & family
upbringing noun
how a child is raised · instead of raising
A stable upbringing builds confidence.
T2 Society, crime & family
anti-social behaviour noun
behaviour that harms others · instead of bad behaviour
Anti-social behaviour has increased in the town centre.
T2 Society, crime & family
generation gap noun
differences between age groups · instead of difference
Technology has widened the generation gap.
T2 Society, crime & family
sense of community noun
feeling of belonging · instead of friendship
Villages often have a strong sense of community.
T2 Society, crime & family
mass tourism noun
very large numbers of tourists · instead of many tourists
Mass tourism has damaged many historic sites.
T2 Media, tourism & globalisation
cultural identity noun
a group's traditions and values · instead of culture
Globalisation may threaten cultural identity.
T2 Media, tourism & globalisation
globalisation noun
world becoming connected · instead of world trade
Globalisation has created jobs in developing countries.
T2 Media, tourism & globalisation
consumerism noun
focus on buying things · instead of shopping
Advertising fuels consumerism.
T2 Media, tourism & globalisation
target audience noun
people an advert aims at · instead of buyers
Children are a key target audience for toy adverts.
T2 Media, tourism & globalisation
sensationalism noun
exaggerating news to shock · instead of drama
Sensationalism in the media erodes public trust.
T2 Media, tourism & globalisation
broaden horizons phrase
experience more of the world · instead of learn more
Travel broadens young people's horizons.
T2 Media, tourism & globalisation
homogenisation noun
everything becoming the same · instead of sameness
Global brands lead to the homogenisation of culture.
T2 Media, tourism & globalisation
influencer noun
social-media personality · instead of famous person
Influencers shape teenagers' spending habits.
T2 Media, tourism & globalisation
ecotourism noun
responsible nature travel · instead of green travel
Ecotourism can fund conservation.
T2 Media, tourism & globalisation
multinational corporations noun
companies in many countries · instead of big companies
Multinational corporations dominate global trade.
T2 Media, tourism & globalisation
persuasive adj
able to convince · instead of convincing
Advertisements use persuasive techniques.
T2 Media, tourism & globalisation